1. Scope & Commitment to Privacy
Rush Street Interactive, LP and its affiliated operating entities (collectively referred to as "BetRivers", "we", "us", or "our") take the privacy and confidentiality of our players' personal and financial data with utmost seriousness. This Privacy Policy governs all web applications, mobile platforms (iOS and Android), and associated gaming portals accessible via betrivers-play.com and our authorized jurisdiction domains.
By registering an account, completing identity verification, logging in via our Member Portal, depositing funds, or wagering on our sportsbook and casino vertical services, you acknowledge the processing practices described herein under applicable United States federal and state gaming laws.
2. Information We Collect
To adhere to stringent regulatory Know-Your-Customer (KYC) mandates established by state gaming boards (including the Pennsylvania Gaming Control Board, New Jersey Division of Gaming Enforcement, and Michigan Gaming Control Board), we collect:
- Identity Verification Records: Legal full name, date of birth (verifying 21+ legal age), residential address, contact telephone number, and the last 4 digits of your Social Security Number (SSN).
- Financial and Transactional Data: Encrypted payment token identifiers for PayPal, VIP Preferred e-Checks, online banking gateways, credit/debit instruments, and RushPay™ withdrawal histories.
- Device and Technical Telemetry: IP addresses, browser fingerprint configurations, operating system versions, and hardware identifiers required to prevent multi-accounting fraud.
- Wagering and Gaming Records: Bet slip selections, slot spin histories, time spent per session, and iRush Rewards VIP point accumulations.
3. Geolocation & Regulatory Compliance Checks
United States federal law (including the Unlawful Internet Gambling Enforcement Act) and state gaming licensing mandates require real-time verification of your physical location within legal state borders (such as PA, NJ, MI, IL, IN, NY, WV, CO, VA, IA, LA, or AZ) whenever real-money wagers or casino rounds are initiated.
We utilize secure, certified geolocation software (such as GeoComply) to ascertain physical coordinates. Geolocation verification is performed strictly to validate authorized jurisdiction compliance and is never sold to third-party commercial data brokers.
4. How We Use and Process Your Information
BetRivers processes gathered telemetry and player profiles for the following legitimate purposes:
- Executing automated 60-second identity verification against official credit and government databases.
- Processing deposits, calculating 1x playthrough bonus rollover credits, and expediting instant RushPay withdrawals.
- Maintaining the continuous calculation and tier assignment for the iRush Rewards loyalty network.
- Detecting and mitigating collusive activity, automated bots, bonus abuse, money laundering, and underage betting.
- Enforcing player-initiated Responsible Gaming deposit limits, cooling-off intervals, and self-exclusion requests.
5. 256-Bit SSL Architecture & Security Safeguards
All communications between your device and BetRivers servers are protected by enterprise 256-bit Transport Layer Security (TLS 1.3) cryptographic tunnels. Player balances are safeguarded in segregated custodial bank accounts at FDIC-insured United States financial institutions, ensuring customer funds remain permanently separated from operational expenses.
Our systems undergo continuous vulnerability scanning, third-party penetration testing, and independent security audits supervised by GLI (Gaming Laboratories International).
6. Third-Party Disclosures & Non-Sale of Personal Data
BetRivers does not sell, rent, or trade player personal information to unauthorized third parties. Data is shared solely with certified technology vendors essential for service operation:
- Licensed banking clearinghouses and payment processors (PayPal, Trustly, Worldpay).
- State regulatory commissions and law enforcement agencies when mandated by statutory reporting laws (e.g., IRS Form W-2G jackpot tax reporting).
- Certified responsible gaming monitoring networks.
7. Player Privacy Rights & Account Management
Under state privacy legislations (including CCPA and applicable state consumer privacy acts), players retain the right to request access to their archived transaction history, correct inaccurate profile records, or request closure of accounts subject to statutory gaming retention periods (typically five to seven years for anti-money laundering audit compliance).
8. Contacting Our Data Protection Team
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Governance Officer at [email protected] or reach our round-the-clock live chat through the Support Portal.